GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase.

3. Shipping costs, which are the cost of shipping the product, will be paid by the buyer.

4. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer, provided that the legal period does not exceed 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the specifications specified in the order and with documents such as warranty certificate and user manual, if any.

6. If the sale of the purchased product becomes impossible, the seller must notify the Buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID:

7. If the Buyer does not pay the price of the product purchased or cancels it in the bank records, the Seller’s obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

8. If, after the product is delivered, it is determined that the credit card used by the Buyer for payment has been used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, with the shipping costs being borne by the SELLER .

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:

9. If force majeure events beyond the Seller’s foreseeable future occur and the product cannot be delivered on time, the Buyer will be notified. The Buyer may request the order to be canceled, the product to be replaced with a similar product, or delivery to be postponed until the obstacle is resolved. If the Buyer cancels the order, the payment will be paid in cash within 14 days of the cancellation. If the Buyer cancels by credit card, the product fee will be refunded to the bank within 14 days of the cancellation. However, the bank may transfer the money to the Buyer’s account within 2-3 weeks.

BUYER’S OBLIGATION TO CHECK THE PRODUCT: 

10. The Buyer must inspect the goods/services subject to the contract before accepting them; they will not accept damaged or defective goods/services (such as those with crushed, broken, torn packaging, etc.) from the courier company. The goods/services received will be deemed undamaged and intact. The Buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned along with the product.

RIGHT OF WITHDRAWAL:

11. BUYER may exercise his right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that he notifies the SELLER via the contact information below , within 14 (fourteen) days from the date of delivery of the purchased product to him or to the person/organization at the address he has indicated.

12. CONTACT INFORMATION FOR NOTIFICATION OF THE SELLER’S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: RFBOARDS KENAN ERGÜNER

ADDRESS: Şht . Osman Avcı Neighborhood. Karabağ Sht . Blv . No: 10-107 Etimesgut / Ankara

EMAIL: info@rfboards.com​​

TEL: +90 (535) 987 00 70

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the buyer is purchasing a service , this 14-day period begins on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service begins with the consumer’s consent before the expiration of the right of withdrawal period.

14. Expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER.

15. In order to exercise the right of withdrawal, a written notice must be given to the SELLER by registered mail, fax or e-mail within 14 ( fourteen ) days and the product must not have been used within the framework of the “Products for which the Right of Withdrawal Cannot Be Used” provisions set out in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is from a corporate entity, it must be sent along with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions will not be completed unless a RETURN INVOICE is issued.)

17. Return form: The products to be returned must be delivered complete and undamaged, including the box, packaging and standard accessories, if any.

RETURN CONDITIONS:

18. The SELLER is obliged to return the total price and the documents that put the BUYER indebted to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

19. If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER ‘s fault, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER’s fault. However, the BUYER is not responsible for any changes or deterioration that occur due to improper use of the goods or product during the right of withdrawal period.

20. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21. With the exceptions specified in the Consumer Law below: If
the CONSUMER requests that the product he ordered be calibrated by RFBOARDS KENAN ERGÜNER , THE CONSUMER CANNOT EXERCISE HIS RIGHT OF WITHDRAWAL in relation to the product in question.

a) Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider,
b) Contracts regarding goods prepared in line with the wishes or personal needs of the consumer, c) Contracts regarding those whose protective elements such as packaging, tape, seal, package have been opened after delivery and therefore are not suitable for return in terms of health and hygiene, d) Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature, e) Contracts regarding books, digital content and computer consumables presented in tangible form if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods, f) Contracts regarding services that are instantly performed in electronic form or intangible goods that are instantly delivered to the consumer, g) Contracts regarding services that begin to be performed with the consumer’s consent before the end of the right of withdrawal period, h) In case of change or deterioration due to not using the good in accordance with its functioning, technical specifications and usage instructions during the withdrawal period, i) Products that are not suitable for return due to their nature, i) Purchased electronic goods j) Legal entities and/or individuals acting for commercial or professional purposes cannot benefit from the right of withdrawal and any rights arising from the right of withdrawal .

The consumer is obligated to return the product in the same condition it was delivered to.
RFBOARDS KENAN ERGÜNER will not accept the return and will not refund the price if it detects any damage to the product or its packaging due to opening, damage, destruction, tearing, or misuse.

For products returned in compliance with the above conditions, the cost of shipments made outside of our contracted cargo company will be paid by the consumer.

22. The following devices can be returned provided they are unused:

  • Electrical Test Equipment
  • Mechanical Measurement
  • Multimeters
  • Clamp Ammeters
  • Thermometers
  • Laboratory and Environmental Measuring Devices
  • Electronic Loads
  • EMC-Electromagnetic Compatibility
  • Frequency and Timer Meters
  • Power Sources
  • GPIB Interface Solutions
  • Cabling Systems
  • Calibration Devices
  • Recorders
  • Welding and Measurement Systems
  • Communication Test Equipment
  • Positioning Devices
  • Logic Analyzers
  • Optical Devices
  • Oscilloscopes
  • Power Meters / Sensors
  • Resistance / Capacitance / Resistance / Impedance Solutions
  • Signal Generators
  • Spectrum Analyzers
  • Vector Network Analyzers
  • Softwares
  • Network Devices
  • Educational Sets
  • Biomedical Devices
  • All Accessories

PRODUCTS THAT CANNOT BE RETURNED

  • Devices specially produced for the customer
  • Devices prepared by receiving Calibration Service
  • Project boxes produced specifically for you
  • Products Used
  • Products with missing accessories
  • Damaged product box (original box lost or damaged and opened)

If the BUYER exercises his right of withdrawal in accordance with Law No. 6502 and the provisions of the contract in hand, the BUYER will return the product he purchased to the SELLER in accordance with the contract, within the timeframe and at the SELLER’s expense.

EVENT OF DEFAULT AND ITS LEGAL CONSEQUENCES

23. The BUYER acknowledges, declares, and undertakes that, if the BUYER defaults on payment by credit card, the BUYER will pay interest and be liable to the bank in accordance with the credit card agreement between the bank and the cardholder. In such a case, the bank may take legal action and claim any resulting expenses and attorney fees from the BUYER . In any case, if the BUYER defaults on a debt, the BUYER agrees to pay any losses and damages incurred by the SELLER due to the delayed payment of the debt.